When an automatic driveway or community gate stops working, the cause is usually power, a safety device or worn hardware. Here’s what to look at before you call, and what needs a technician.
Check power first
Make sure the operator has power: check the breaker, any outlet or switch at the gate, and the operator’s power indicator. After a power outage or storm, some control boards need a reset. Gates with battery backup may run for a while after an outage, then stop when the battery runs down.
Remotes, keypads and intercoms
If the gate works from one control but not another, the problem is probably that remote, keypad or intercom. Replace the remote battery first. If a keypad or intercom has stopped working completely, its wiring or the control board may need repair.
Safety sensors and photo-eyes
Modern gate operators use photo-eyes and edge sensors to stop the gate if something is in its path. If a sensor is dirty, misaligned or blocked by plants, the gate may refuse to close or reverse unexpectedly. Clean the sensors and trim anything in the way.
Solar and battery-powered gates
Solar operators depend on a clean, unshaded panel and a healthy battery. Dust, leaves, new shade from trees or a battery near the end of its life can all leave the gate without enough power.
Manual release or lock
If someone used the manual release to move the gate by hand, the operator may run without moving the gate until it is re-engaged. Follow your operator’s manual or ask a technician.
Hinges, wheels, tracks and the gate itself
Worn hinges, flat or broken wheels, a bent track or a sagging gate make the operator work harder and can trip its overload protection. Don’t keep forcing a gate that drags. It can damage the operator.
Control board and loop detectors
Power surges can damage control boards. On community and parking gates, a faulty vehicle loop detector can keep the gate open or stop it from opening for cars.
Get it fixed
PLL Garage Doors and Gates repairs swing and sliding gates, gate operators, keypads, intercoms and parking gates across Los Angeles, Ventura and Orange Counties. See automatic gate repair or call (866) 219-6211, answered 24/7.
Frequently asked questions
Why does my gate open but not close?
The most common cause is a blocked or misaligned safety photo-eye or another safety device. Clear the area, clean the sensors and check that they line up.
My solar gate stops working in winter. Why?
Shorter days, a dirty or shaded solar panel, or an aging battery can leave a solar operator without enough charge.
Do you repair community and HOA gates?
Yes. PLL Garage Doors and Gates repairs driveway, community, HOA and parking gates, including operators, keypads, intercoms and loop detectors.
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